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Our Newsletter


Our Shipping Policy

Our Shipping Policy

All of our packages are shipped via Fedex and will arrive at your door in two days or less with our FREE 2 Day Shipping! If you would like to receive your package sooner we have an option for you to select overnight shipping at an additional $20 charge per package.

To guarantee delivery, we must have proper and complete addresses. Sorry, we cannot deliver to P.O. Boxes or A.P.O. and F.P.O. addresses. We'll gladly deliver to rural routes with complete addresses and telephone numbers.

Due to import/export restrictions and other restrictions, we are only able to ship to the contiguous United States at this time.

All orders placed before 3PM Eastern time will be processed and shipped the next day. All of our orders ship out Monday through Wednesday and will arrive within two days. So if you order before 3PM Eastern time on Tuesday, it will arrive on Friday. If you would like to order on Wednesday to receive it on Friday, there will be a $20 overnight charge per package to do so. These orders must also be in before 3PM Eastern time. All other orders will be processed within the next business day and shipped at the beginning of the next week.

 

Our Professional Packaging

At Tropic Star Seafood, we ensure that every package leaving our facility is properly prepared for optimum quality and freshness. Packages are given plenty of dry ice and an insulated cooler to keep products frozen and at their freshest. Manual checks are performed throughout the process to enforce the high quality of our packaging.

To give you an example of our professional packaging process, watch this video from our salmon processing line: